Culture All-Star

Company: StubHub - a ticket marketplace 

*Kelly   

Behavior:

Empathize with the customer; understands the emotion connected to seeing a favorite team or artist 

Value: We are Fans First 

Behavior:

Asks questions and listens to the customer; designs new experiences and products to meet their needs

Value: We are Inventive 

Leads with positivity, boosts the morale of everyone she interacts with 

Value: Cheer and Lead 

*Will

Behavior 

When there’s a problem, Will makes it right using his best judgment. 

Value: We are Owners 

Behavior 

Even if it’s not his position or department, Will is happy to jump in and help 

Value: Put me in Coach